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Terms & Conditions

Place an order

All our orders are online. If you wish to place an order over phone, our rep will assist you in creating an online account and placing an order . After you place your order, we will send you an e-mail acknowledgement. Our phone, fax and email addresses are available in the contact us section of website. We will start processing your order only after we have received payment

 

Our business hours

Our hours are 10.00 am – 6.00 pm Monday- Saturday at 09925006655

 

Order delivery times

If material is in stock or readily available, we dispatch in 3-4 business days. For special order or out of stock items delivery times are 2 weeks. If we are not able to fulfill your order then we will refund your entire amount within 15 business days. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount

 

Shipping orders outside India

We currently do not accept orders for international shipping on our website. If you are an international customer please email us your requirement at sales@toolskit.com and we will determine whether we can fulfill your order or not.

 

Vat and Central Sales Tax

We invoice all transactions and charge all taxes as per regulation.
We charge VAT depending on the item being shipped. We offer refund upon original C-form being submitted to us, in which case we will charge only 2% CST for any outside Delhi transactions and refund the difference

 

Excise Duty and MODVAT

We charge excise duty if applicable. Excise is either included in price or separately displayed at time of checkout, which ever is applicable. We provide excise duty/MODVAT documents upon request – Contact us at sales@toolskit.com. We offer tax invoice along with retail invoice where required.

 

Payment Methods

We accept payments via Netbanking, NEFT/RTGS, debit cards, credit cards or cheque. Pl mail us your cheque at Toolskit.com, 2375/c/2, Near Zakaria Masjid, Relief Road, Ahmedabad. India 380001 by speedpost or registered post or courier. We cannot claim responsibility for cheques sent through normal mail. Please enclose invoice copy along with your cheque.

 

Returns and exchanges

We offer returns and exchanges only against manufacturing defects. Please contact our office to discuss any return requests.

 

Product information not shown in the catalog

Call, fax or email us to let us know what kind of information you need – All our numbers are listed in our Contact Us section.